- #WHY DOES MY NEW MAC DELETE KEY NOT WORK DRIVERS#
- #WHY DOES MY NEW MAC DELETE KEY NOT WORK SOFTWARE#
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![why does my new mac delete key not work why does my new mac delete key not work](https://cdn.setapp.com/blog/images/fix-your-macbook-keyboard-not-working-issue-1920-646.png)
From what I have seen inside this laptop it so obvious that the designers at DELL have absolutely no clue of what they are doing.Welcome to r/Apple, the unofficial community for Apple news, rumors, and discussions. I don’t know about you but I personally will never buy another DELL product again. You may need a helper to press the key while you are holding the multimeter probes on the connector pins. Just use a multimeter to measure the resistance between the corresponding pins while pressing on a key. For those of you who decide to replace the keyboard I recommend checking the new one before installing it. I am not sure if it is worth the time and effort. Unfortunately the keyboard module cannot be repaired without completely taking it apart but then it will be much easier to just replace it with a new one instead of repairing it. Obviously that trace on the flex board (some people call it membrane) or an electrical via is broken. Below is a list of the intermittent keys and the corresponding two pins that get connected when pressing on the keys:Īs you can see what is common between these keys is that they are all connected to pin 16 of the keyboard connector. The keyboard connector is a 26-pin connector with pin 1 being the closest to the battery.
![why does my new mac delete key not work why does my new mac delete key not work](https://i.ytimg.com/vi/AJF2tThRt6g/maxresdefault.jpg)
In the process of troubleshooting the issue I ended up mapping every key to the corresponding pin pair on the keyboard connector. There is a broken trace inside the keyboard connected to pin 16 on the keyboard connector. It turned out to be the keyboard module itself. I checked the keyboard controller IC, motherboard traces, keyboard connector on the motherboard and the keyboard module itself. Next step was to determine which part of the hardware was failing.
#WHY DOES MY NEW MAC DELETE KEY NOT WORK DRIVERS#
Uninstalling and reinstalling drivers and trying different BIOS versions did not make any difference.
#WHY DOES MY NEW MAC DELETE KEY NOT WORK SOFTWARE#
My first step was to make sure it wasn’t a software issue.
![why does my new mac delete key not work why does my new mac delete key not work](https://forums.macrumors.com/proxy.php?image=http%3A%2F%2Fi67.tinypic.com%2Fkbq16p.jpg)
I called DELL support just to check what my options were and some joker there quoted me $349 Canadian dollars for the repair.īefore putting this piece of junk in the garbage I decided to spend some time and take a look at the problem myself. The laptop was 14 months old, just out of warranty, when we noticed the issue. The following keys only work intermittently after tapping them several times: ESC, ~,TAB, CAPS, 1, Q, A, and Z. I have a similar problem with the keyboard of an Inspimodel.